aiBalas user manual
How to set up your agent, teach it your business, and fix things when they go wrong.
Getting startedFrom signing up to your agent answering its first customer.When something is wrongThe problems people actually hit, what each one looks like, and what to do.ChannelsWhatsApp, Telegram and website chat: what each needs, and what each can and cannot do.Teaching your agentBusiness facts, your own words, products, promotions: and the shared library.ConversationsInbox and chats, taking over from your agent, leads, contacts, and what your agent remembers.BookingsServices, when you are open, closed dates: and the one rule that keeps the diary honest.Usage balance and plansWhat the RM usage balance is, what spends it, and what actually happens when a bill goes unpaid.Your workspaceWho can see what, how alerts reach you, and the record of what changed.