# aiBalas

> aiBalas gives Malaysian businesses an AI agent that answers their customers on WhatsApp, Telegram, and an embeddable website chat widget, 24/7. WhatsApp connects either through the official Meta connection (aiBalas is a Meta Verified Tech Provider) or by scanning a QR link. It is more than a fixed WhatsApp auto-reply: the agent reads each message and writes a real answer from the business's own info (hours, prices, policies, products), captures leads, takes bookings, and hands over to a human the moment one is needed. It speaks English and Bahasa Melayu, including everyday Manglish.

Live demo: message +60 18-578 1438 on WhatsApp — a real aiBalas agent answers questions about aiBalas.

## Plans (MYR)
- Free: RM0/month, RM5.00 monthly usage allowance
- Agent: RM50/agent/month, RM20.00 monthly usage allowance per agent

Usage is billed in Malaysian ringgit: each plan includes a monthly RM allowance, topped up in RM when it runs out. A typical reply costs about 3 sen on average; prompt text the AI read in the last few minutes is charged 90% less. Paid accounts can bring their own OpenAI-compatible endpoint (BYOK). Details: [pricing](https://aibalas.com/pricing).

## Agents
- [Sales consultant](https://aibalas.com/agents/sales): Turns "berapa harga?" into a qualified lead, by finding out what the customer actually needs before recommending anything.
- [Customer support](https://aibalas.com/agents/support): Handles your existing customers, resolving issues and answering questions with no offers, no upsell, and no guessing.
- [Bookings](https://aibalas.com/agents/bookings): Captures what the customer wants and when, reads it back so they can correct it, then hands a clean booking to your team.
- [Helpful assistant](https://aibalas.com/agents/assistant): Gives people a real answer before anything else, best when trust earns you the sale later, and pushing would lose it now.

## By business
- [All business types](https://aibalas.com/for)
- [Online sellers](https://aibalas.com/for/online-sellers)
- [Service businesses](https://aibalas.com/for/service-business)
- [Restaurants & catering](https://aibalas.com/for/restaurants)
- [Clinics & wellness](https://aibalas.com/for/clinics)
- [Property agents](https://aibalas.com/for/property-agents)
- [Freelancers & consultants](https://aibalas.com/for/freelancers)

## Guides
- [Guides to AI chatbots for Malaysian businesses](https://aibalas.com/guides) (Bahasa Melayu: [Panduan](https://aibalas.com/ms/panduan))
- [AI chatbot for Malaysian businesses](https://aibalas.com/guides/ai-chatbot-malaysia)
- [WhatsApp chatbot for Malaysian businesses](https://aibalas.com/guides/whatsapp-chatbot-malaysia)

## How to choose
- [All comparisons](https://aibalas.com/compare)
- [QR link vs Cloud API](https://aibalas.com/compare/qr-link-vs-whatsapp-cloud-api)
- [AI agent vs auto-reply](https://aibalas.com/compare/ai-agent-vs-auto-reply)
- [How they charge you](https://aibalas.com/compare/how-whatsapp-chatbots-charge)
- [Booking tools vs booking agents](https://aibalas.com/compare/whatsapp-booking-system)

## Pages
- [Product overview](https://aibalas.com/) (Bahasa Melayu: [aiBalas](https://aibalas.com/ms))
- [Pricing](https://aibalas.com/pricing) (Bahasa Melayu: [Harga](https://aibalas.com/ms/pricing))
- [AI receptionist for your phone line](https://aibalas.com/voice) (Bahasa Melayu: [Suara](https://aibalas.com/ms/suara))
- [User manual](https://aibalas.com/docs) (Bahasa Melayu: [Manual](https://aibalas.com/ms/docs))
- [Public REST API and MCP server](https://aibalas.com/docs/api): connect aiBalas to other software or an AI assistant
- [About aiBalas](https://aibalas.com/about) and [Contact](https://aibalas.com/contact)
- [Sign up free](https://aibalas.com/signup): no card required; plans can be chosen later