Playground

Rehearse with your agent before a customer ever talks to it: what it does, what it never does, and the limits.

The Playground is a chat with your own agent, on the agent's Playground page. It reads exactly what a customer's conversation would: your business facts, your knowledge, products, promotions, booking services and categories. So what it says there is what it will say on WhatsApp.

What it never does

Nothing in the Playground reaches a customer or your team. Tools that would write something, a booking, a category, a contact detail, run every check in full and then save nothing: no booking lands in your diary, no alert goes to your staff, no contact appears in your list. Each reply is marked "Nothing saved" where that happened. Reads are real: if it says a slot is free, that slot is free.

What it shows you

• Which tools it used, with what it sent and what came back: the quickest way to see why it did not book something.
• What the reply would have cost, and how long it took. The estimate is never charged.
• Whether it would have passed to your team, and why, or ended the conversation.
• Any product or promotion photo it would have attached.

Limits

Test messages are free: they never come out of your usage balance. There is a daily cap and a monthly one instead: 20 a day and 150 a month on Free, 100 a day and 1,500 a month on the Agent plan. The daily count starts again at midnight.