Pricing

One price per agent. Every channel included.

An AI agent that remembers your customers, grades your leads and hands over to your team when it matters, on WhatsApp, Telegram and your website.

  • WhatsApp, official or QR
  • Telegram
  • Website chat
The aiBalas mascot waving hello

Free

For trying it on your own number

RM0per month

allowance a month
RM5
conversations a month
~20
AI agent
1
customer contacts
Unlimited

Includes AI memory, customer summaries, lead grading, the team inbox and every channel.

Start free, no card

Agent

For running your business on it

Most popular

RM50per agent, per month

allowance per agent
RM20
conversations per agent
~90
AI agents
Unlimited
customer contacts
Unlimited

Everything in Free, plus products, bookings, follow-ups, broadcasts, photo and voice understanding, content marketing and the API.

Choose Agent

Included on every plan

An agent that knows who it’s talking to

AI customer memory

Remembers language, interests, concerns and the last topic across every chat.

Aisyah
Returning customer
Language
Bahasa Melayu
Asked about
Aircond servicing
Concern
Price for 2 units
Last topic
Saturday slot

Example, for illustration.

AI customer summary

A few lines on each relationship, with email, company and address filled in from the chat. Handovers reach your team with the reason attached.

Summary

Runs a café in Shah Alam. Serviced one unit in July and wants both units done before Raya. Prefers WhatsApp in the morning.

Handover reason: wants a quote for 3 units, needs a person.

Example, for illustration.

AI lead grading

Every chat rated hot, warm or cold, with its stage. Hot leads alert your team.

  • AisyahQuotedHot
  • DanielEngagedWarm
  • Mei LingNewCold

Example, for illustration.

Smart handover

The agent flags chats that need a person. Your team takes over, then hands back.

Knowledge base

Business facts, website import and files. 10,000 characters on Free, 64,000 on Agent.

Speaks like your customers

Replies in BM, English and Manglish, whichever the customer writes in.

Free Playground

Rehearse your agent before going live. Tests never use your allowance.

Agent plan unlocks

From answering to selling

RM50 per agent a month. Up to 5 WhatsApp numbers, 1 Telegram and 1 web chat on each agent.

  • Product catalogUp to 50 products with photos, sent right in the chat
  • BookingsChecks real availability and confirms the slot
  • Reads photos and voice notesAnd replies by voice on WhatsApp and Telegram
  • Follow-upsNudges quiet chats on the Meta official connection
  • Templates and broadcastsSend approved WhatsApp templates to your lists
  • Content marketingOne video to every network, 3 accounts included
  • Google Calendar and SheetsBookings and leads sync out automatically
  • WooCommerce syncLive stock, prices and order status
  • Contact filesKeep IC copies and documents per customer
  • REST API and MCP serverWebhooks, plus control from Claude or ChatGPT

Add-ons and usage

  • Voice AI receptionistAgent plan

    The AI answers your phone, with call flows, voicemail transcription and an office phone system. Calls use 80 sen a minute of AI time and 10 sen a minute of line time.

    RM50 per number a month

  • Extra social accountsAgent plan

    Content marketing includes 3 accounts. Add more for TikTok, Reels, Facebook, YouTube and LinkedIn as each network opens.

    RM10 per account a month

  • Usage top-upsAny plan

    RM10, RM30, RM50 or RM100. They never expire and are shared by all your agents.

    from RM10 one-off

  • Photos and voice notesAgent plan

    Taken from the allowance each time the agent reads one or replies by voice.

    2 sen each

Replies your team types, Playground tests and broadcasts never use your allowance. Meta bills broadcasts directly to your WhatsApp Business account.

How the RM allowance works

Pay only for what your agents use — a monthly RM allowance per agent, topped up in RM when you need more.

A typical reply
About 3 sen on average. A reply after a quiet spell costs more.
A typical conversation
About 20.7 sen across six or so replies.
When it runs out
Your agent pauses and your team keeps replying from Chats. Top up any time.

Conversation estimates assume about 20.7 sen per chat and will vary with how your customers message you.

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Start on Free. Upgrade the day it pays for itself.